Returns & Sleep Trial Policy
At Southern California Mattress Store, we want you to rest easy knowing that if your new mattress isn't the perfect fit, you can return or exchange it within our 90-night comfort trial period. We are committed to helping you find the ideal sleep surface for your lifestyle and home.
Sleep on it for 30 Nights
To allow your body to adjust to the new support system, we require a minimum 30-night break-in period before initiating a return.
Contact Our Sleep Experts
If you are still unsatisfied after the break-in period, email or call our support team to start your return or exchange request.
Schedule a Professional Pickup
We will coordinate a convenient time for our delivery team to remove the mattress from your home; there is no need to pack it back in a box.
Receive Your Refund
Once the mattress is inspected at our local facility, we will issue a refund to your original payment method, minus any applicable recycling fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing